Jefferson County


Aging & Disability Resource Center (ADRC):  Offers the general public single entry point

                   For information and assistance on issues affecting aged people and people with disabilities.                  

Address:  1541 Annex Road, Jefferson WI 53549

Office Hours:  Monday – Friday 8:00 am – 4:30 pm

Phone:  920-674-8734

Phone:  866-740-2372

Child Protective Services

Jefferson County Human Services 

Phone:  920-674-3105

Child Support Agency

Phone:  920-674-7255

Fax:  920-674-7435

Address:  311 S. Center Avenue, Room 219 Jefferson WI 53549

Office Hours:  Monday – Friday 8:30 am – 4:30 pm


Jefferson County Human Services: 920-674-7500


Child Care Finder:


Childcare parent pay cards:  1-877-201-7601

Child Care Certification – 4’C’s- 608-271-9181


OI Closet (Success through Style)   Opportunities Inc.

 200 E Cramer Street 

Fort Atkinson, WI 53538

Phone: 920-563-2437 Ext 4311

United Way’s First Call for Help:  2-1-1

Crisis Services

Jefferson County Crisis Hotline:  920-674-3105 

National Suicide Prevention: 800-273-8255   


Community Dental Clinic    Dental care is provided Jefferson County residents that have income of 200% or less and have no dental insurance or are eligible to receive dental services through the Forward Health Insurance Card 

520 Handeyside Lane, Fort Atkinson, WI 53538

To schedule an appointment:   920-563-4372

Elder Abuse Prevention

Jefferson County Human Services 

Hours: 24 hours

Phone:  920-674-3105

Energy Assistance

Wisconsin Home Energy Assistance Program (WHEAP):  provides assistance for heating costs, electric costs, and energy crisis situations. 

Energy Services of Jefferson County

402 Madison Avenue
Fort Atkinson, WI 53538

Application process: Phone 920-568-0604 or online at

Telephone: 920-568-0604


Food Pantries

Food Pantries – Jefferson County

Second Harvest

United Way’s First Call for Help:  2-1-1


All Fraud/Overpayment referrals are completed in the Benefit Recovery Investigation Tracking System (BRITS).


Fraud Tip Hotline- Office of the Inspector General (OIG): 



Wisconsin Shares Child Care, W-2, Adoption Assistance, Kinship Care and Emergency Assistance :  1-855-733-1311 


Medicaid, BadgerCare Plus, WIC or FoodShare Program: 



Unemployment Insurance (UC):  1-800-266-6860

Free Clinics

Rock River Free Clinic    Provides primary care to residence in Jefferson County, Whitewater and Cambridge that have no access to medical care.

1514 Annex Road, Jefferson, WI 53549

Phone: 920-674-7442 


Watertown Area Cares Clinic    Provide health services to the uninsured whose income is less than 250% of the federal poverty level.

415 South Eighth Street
Watertown, WI 53094

Phone: 920-206-7797

FoodShare Employment & Training 

FoodShare Employment and Training (FSET):  assists people who get FoodShare to find a job through work activities and education and training.  

222 S Wisconsin Drive , Jefferson, WI 53549   

Phone: 920-605-5187

Head Start

Head Start & Early Head Start:  provides expectant parents and families with children age birth through five, opportunities for: child development education; health and nutrition services; parent and program partnerships; and family support, resource and referral.  

Jefferson County Head Start/CESA 2

1541 Annex Road
Jefferson, WI - 53549-9618
(920) 674-5577

Health Department

Jefferson County Health Department

1541 Annex Rd

Jefferson, Wisconsin 53549

Phone: 920-674-7275

Homeless Resources

United Way’s First Call for Help: 2-1-1


Community Action Coalition

Phone: 920-262-9667


Kinship Care is a program to help support a child who lives outside of his or her home with the relative.   

Jefferson County Human Services

1541 Annex Road
Jefferson, WI - 53549-9618

Phone:  920-674-3105

Legal Action

Legal Action of Wisconsin:   provides legal advice or services that help low-income people get and keep government benefits.  


Phone:  608-256-3304

General email: 

Probation and Parole

Probation and Parole Office

163 W Rockwell St, Jefferson, Wisconsin 53549

Phone:  920-674-7840

Safe at Home Program 

Safe at Home:  provides victims of actual or threatened domestic abuse, child abuse, sexual abuse, stalking, and trafficking, or those who simply fear for their physical safety with a legal substitute address to be used for both public and private purposes.  

Phone:  608-266-6613

Safelink Wireless

Safelink Wireless:  provides income eligible households with a free phone. 

Phone:  1-800-723-3546

Salvation Army

Salvation Army:  may assistance customer with shelter, heat and utilities, food, medical, transportation and other benefits one time per year up to $300.00. 

Social Security Admin

State Social Security- 800-362-3002

Suicide Prevention

National Suicide Prevention 24/7 Hotline:   800-273-8255

Tax Intercept & Overpayment Questions

Public Assistance Collection Unit (PACU):  800-943-9499

Transportation Services

Medical Transportation Management: (MTM):  provides non-emergency medical transportation services for Medicaid and BadgerCare Plus members. 

  • Mileage Reimbursement
  • Public Transportation
  • Ambulatory Vehicles
  • Wheelchair or Stretcher vehicles

Monday – Friday from 7:00 am to 5:00 pm


Request a ride:  866-907-1493

Schedule a ride online:

Where’s My Ride: - 866-907-1494

Complaint with MTM

“WeCare” line – 866-436-0457

Phone 1-877-798-5438

Monday – Friday 9:00 am – 3:00 pm 


Jefferson County Aging & Disability Center

ADRC Taxi- Jefferson County :   provides transportation to Jefferson County  residents 

Phone:  920-674-3105

Volunteer Driver Program:  The ADRC has a volunteer driver program available to Jefferson County residents age 60 and over or people with disabilities to transport people to non-emergency medical appointments.

Phone:  920-674-3105

Unemployment Benefits

Unemployment benefits:  Customers who become unemployed or partially unemployed may apply for unemployment benefits online.

Phone:  800-266-6860

Veterans Service

Jefferson County  Wisconsin Veterans Service Office

311 S Center Ave Room 207

Jefferson, WI  53549

Phone:  920-674-7240    Fax:  920-674-9123

Office Hours:  Monday- Friday 8:00 am – 4:30 pm

Vocational Rehabilitation  -DVR

DVR:  helps people with disabilities find a job, keep a job, or get a better job. 

To apply for DVR services, the applicant or referring person must complete a referral.

W-2 – Wisconsin Works

Wisconsin Works (W-2):  provides employment preparation services, case management and cash assistance to eligible families. 

Forward Service Corporation

Lori Blockel– W2 Case Manager/FEP 

222 Wisconsin Dr. | Jefferson, WI 53549

Phone:  920-605-5188 Fax -608-467-4144 W:


Benefits and Services with W-2

W-2 Call Center

Phone: 855-733-1311

Emergency Assistance (EA):   provides financial aid that can help pay unpaid rent or mortgage, pay energy bills, or transitional housing to find a home and/or for security deposits. 




Job Access Loans (JAL):  provides a loan for families with child(ren) that must be used to address an immediate financial crisis.


W-2 Case Manager- 920-605-5185


Women, Infants, and Children (WIC):  provides nutrition education, breast feeding education and support, supplemental nutritious foods, and connections to other community services. 

Jefferson County WIC:   920-674-7189

Women’s Health

Wisconsin Well Woman Program (WWWP): provides screening for breast and cervical cancer to low income, uninsured and underinsured women. 

NOTE: No U.S. citizenship requirement.


General Information
Phone Numbers
(888) 794-5780
Fax: (855) 293-1822
Emergencies: Dial 911