As of July 1, 2020, the Iowa County Courthouse is open for court appearances only. The child support office is closed to the public but is open during normal business hours and you can reach us by mail or telephone.
There is a drop box on the North side of the Courthouse on Chapel Street. It is across from the BMO Harris Bank in the alcove by the dumpsters. To use the drop box, make sure you use an envelope and address it to Child Support. In addition, follow up with a phone call to the agency to alert us that you put an envelope in the drop box. The drop box is checked 3 times per day
If you are scheduled for court, you are to call the Clerk of Court’s office at 608-935-0395 and request to be joined to your hearing OR log in via Zoom. The information for Zoom was provided on the court hearing notice unless it stated your appearance in court is required.
Please call the agency with any questions regarding any upcoming child support hearings.
The Child Support Agency is responsible for the establishment and enforcement of child support, medical support; establishment of paternity ; location of absent parents, interstate establishment and enforcement of all the above type of actions, and all other functions of the Child Support Program.
Custody and Placement: The Child Support Agency is not involved in issues regarding custody, placement and visitation. Please contact the Iowa County Family Court Commissioner’s office for questions relating to placement and visitation at 608-935-2042.
The Wisconsin Support Collections Trust Fund (WI SCTF) – Customer service for information about Payments, Account Balances, and Account History Requests.
WI SCTF........ 1-800-991-5530
Sign up for free Child Support Online Services – https://dcf.wisconsin.gov/cs/csos/login
-See balances owed
-Print payment coupons
-See all payments made during the last 60 days
-View and print a payment history for the past 90 days, year-to-date and past calendar year
Debit card information:
EPPIC – 877-253-3686
WAYS TO PAY CHILD SUPPORT
You can make online payments by credit or debit card, or by transfer from your checking or savings account. The chart below outlines the options for each. Details about fees are also listed below.
Disclaimer: Electronic payment fees are charged by private companies offering services. The Wisconsin Child Support Program does not receive the fees for these services.
By Credit, Debit or PayPal (ExpertPay only) - VISA, MasterCard, and Discover are accepted. See link for details.
Fees 2.95% of payment; Fees vary with payment;
Maximum $60 Minimum $7.99
By Transfer From Your Checking or Savings Account
Expert Pay Pay by Phone
MAILING SUPPORT PAYMENTS
Please include a payment coupon when mailing in a support payment. This ensures that your payment will be applied to your account.
When mailing your support payment:
Be sure to include the right coupon (regular coupon or R&D fee coupon)
Write your KIDS Pin or Social Security Number on your check or money order
Make check or money order payable to: WI SCTF
Send your payment and coupon to: WI SCTF PO Box 74200 Milwaukee, WI 53274-0200
You may use one of these payment coupons:
Use these payment coupons to pay current support, past-due support, and interest:
o A quick print payment coupon. These coupons do not contain your personal
information, so you will have to fill in your information.
o A coupon downloaded from Child Support Online Services. (Registration required)
o A coupon that comes with your Monthly Statement of Account. (See sample
o Monthly statements are not sent to all support payers.
o R&D fee coupon
o View a sample R&D coupon here
If you have a question about your coupons, please call the KIDS Information Line at 1-800-991-5530.
PAYING WITH CASH
A convenient way to pay for those who want to pay child support with cash or card. You can
make a support payment anytime, by visiting any MoneyGram location.
Flat fee ($3.99) regardless of child support payment amount
Pay using MasterCard, Visa, or bank debit card
Available at many national retail stores (Walmart & CVS as examples)
Safe, fast & reliable
Payments post to your child support account within 5 days
You'll need your child support PIN and receive code 14692 - WI Child Support for payments for
the WI Support Collections Trust Fund.
Example of Wallet Card- Add your personalized information needed to make payments.
Includes important information on how to make payments using MoneyGram
Example of a MoneyGram Express Payment Form- This is the card you fill out to make a
child support payment at the store location.